Date: 19/03/2020
FOR THE ATTENTION OF OUR SERVICE USERS (VIPs)
AND THEIR FAMILY MEMBERS
INFORMATION ON COVID 19
RE: ONGOING CORONAVIRUS PANDEMIC SITUATION
We hope that you are
all well, and coping as well as you can with the situation at present.
As you are aware of
from media reports that robust national and local plans are in place to manage
the impact of Coronavirus. We are taking
the necessary steps to prepare, in line with national guidance, working closely
with Public Health and local NHS partners.
We strongly advise that you
follow government advice regarding social distancing and should, as far as
possible, reduce/stop visits to the unit from people from outside and also
socially distance from others in the unit.
We will be providing
essential service to all our service users but:
·
If
service users would like to cancel their service for temporary basis they are
most welcome to do so.
·
Please
inform us if you are self-isolating.
·
If
their close family members would like to look after them with the situation at
present please let us know as soon as possible.
·
If
you are suffering from any symptoms of coronavirus please let the office know
urgently by calling 0116 2736066 so
your visits can be cancelled and some necessary arrangements can be made after
consulting your family members.
·
If
you do not need full visit or a fewer visits please let the office know
urgently.
·
As
always, in an emergency please contact 111 OR 999 who are operating a 24/7 hour
service.
If you have any
questions, please don’t hesitate to contact us. We will continue to inform you
of any changes as they occur.
Thank you for all
your support so far.
Kind Regards
Yours
sincerely,
For and on the behalf
of Carers Direct Homecare